Whether you're a solopreneur or a scaling brand, here are the essential E-Commerce Billing Software Manufacturers in India features every online seller needs in 2024.
1. One-Click & Guest Checkout
Why it matters:
- 70% of shoppers abandon carts if checkout is too slow (Baymard Institute).
- Guest checkout reduces friction for first-time buyers.
Must-have features:
✔ Saved payment methods (Apple Pay, Google Pay, PayPal)
✔ Auto-fill shipping/billing details
✔ Minimal form fields (3-5 max)
Impact: 20-30% higher conversions with optimized checkout.
2. Automated, Error-Free Invoicing
Why it matters:
- Manual invoices lead to pricing mistakes, causing refunds and disputes.
- Professional invoices build trust with buyers.
Must-have features:
✔ Instant PDF/email invoices
✔ Custom branding (logo, colors, terms)
✔ Recurring billing for subscriptions
Impact: 90% fewer billing errors and faster payments.
3. Smart Tax & Compliance Handling
Why it matters:
- Tax laws change constantly (GST, VAT, sales tax).
- Non-compliance risks fines and audits.
Must-have features:
✔ Auto-calculated taxes by location
✔ GST/VAT-compliant invoices (for India/EU)
✔ Tax report generation for filings
Impact: Avoid penalties and simplify accounting.
4. Real-Time Inventory Sync
Why it matters:
- Overselling kills customer trust.
- Stock mismatches lead to cancellations.
Must-have features:
✔ Live inventory updates
✔ Low-stock alerts
✔ Multi-channel sync (Shopify, Amazon, POS)
Impact: 50% fewer "out of stock" cancellations.
5. Multiple Payment Options
Why it matters:
- Limited payment methods = lost sales.
- Buyers prefer local payment options (UPI, BNPL, etc.).
Must-have features:
✔ Credit/debit cards + digital wallets
✔ UPI, NetBanking (for India)
✔ Buy Now, Pay Later (Simpl, Lazypay)
Impact: 15-25% more completed orders.
6. Fraud Prevention & Security
Why it matters:
- E-commerce fraud costs billions yearly.
- Chargebacks hurt profits.
Must-have features:
✔ AI-powered fraud detection
✔ Address verification (AVS)
✔ 3D Secure checkout
Impact: 60% fewer fraudulent transactions.
7. Subscription & Recurring Billing
Why it matters:
Subscription models = predictable revenue.
Manual rebilling increases churn.
Must-have features:
✔ Auto-debit for subscriptions
✔ Prorated upgrades/downgrades
✔ Dunning management (failed payment retries)
Impact: 30% lower churn with seamless renewals.
8. Customer Self-Service Portal
Why it matters:
- Buyers want instant access to invoices/orders.
- Reduces support tickets.
Must-have features:
✔ Order history & invoice downloads
✔ Easy refund requests
✔ Account dashboard
Impact: 30% fewer support queries on billing.
9. Analytics & Reporting
Why it matters:
- Data-driven decisions boost profits.
- Manual reports waste time.
Must-have features:
✔ Sales performance dashboards
✔ Customer lifetime value tracking
✔ Tax liability reports
Impact: 18% higher revenue from actionable insights.
10. Scalability & Integrations
Why it matters:
- Your billing system should grow with you.
- Disconnected tools create chaos.
Must-have features:
✔ API access for custom workflows
✔ Accounting software sync (copyright, Tally)
✔ Multi-currency support
Impact: Seamless scaling without switching systems.
Top 3 Billing Tools for Different Business Sizes
Business Stage Recommended Tool Why?
Startups/Solos Wave Apps Free invoicing + basic accounting
Growing Brands Zoho Billing GST-ready + automation
Enterprise Chargebee Advanced subscriptions + global tax
Final Checklist: Is Your Billing System Up to Par?
✅ Fast, optimized checkout (one-click/guest)
✅ Auto-generated, accurate invoices
✅ Tax-compliant reporting
✅ Live inventory sync
✅ Multiple payment options
✅ Fraud protection
✅ Subscription management
✅ Self-service portal
✅ Smart analytics
✅ Scalable integrations
If you're missing 3+ features, you're leaving money on the table.
Upgrade Now & Stop Losing Sales
Manual billing wastes time, causes errors, and frustrates customers. The right software boosts revenue, cuts costs, and future-proofs your business.